For us, customer support is as important as the quality of our products. That’s why we are constantly striving to improve the quality of this service.
In order to be more available and better respond to your questions, our Support team is steadily expanding with the arrival of new employees. In parallel, we are continuing to update and enrich our knowledge base, which already contains more than 1,500 solutions to frequently asked questions. Video guides are also gradually added to the most popular FAQs so that our explanations can be more accessible.
Lastly, to support the launch of , start-up guides our new admin console, start-up guides are now available. They make it easier to get started with all our products and can quickly fulfill the most common needs.
Our Technical Support team is available Monday to Saturday from 9:00 a.m. to 5:50 p.m. to support you in the various stages of using our products.
Infomaniak commissions two Meyer Burger solar power plants manufactured in Europe
Friday April 5th, 2024
Prioritising quality code : explanations and solutions for repaying the technical debt
Friday August 11th, 2023
Understanding ISO certifications: what are they for and are they really useful?
Monday May 22nd, 2023