Governance

Hello. How can I help you?

Published on March 20, 2015 by Team Infomaniak

For us, customer support is as important as the quality of our products. That’s why we are constantly striving to improve the quality of this service.

In order to be more available and better respond to your questions, our Support team is steadily expanding with the arrival of new employees. In parallel, we are continuing to update and enrich our knowledge base, which already contains more than 1,500 solutions to frequently asked questions. Video guides are also gradually added to the most popular FAQs so that our explanations can be more accessible.

Lastly, to support the launch of , start-up guides our new admin console, start-up guides are now available. They make it easier to get started with all our products and can quickly fulfill the most common needs.

Our Technical Support team is available Monday to Saturday from 9:00 a.m. to 5:50 p.m. to support you in the various stages of using our products.

Through our articles, we share a vision of digital technology based on sovereignty, privacy, independence, and environmental responsibility. Our goal: to make the European cloud clearer, more sustainable, and more useful for everyone who wants to take back control of their data.

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